If your  package needs  some approval  or import tax,  the delivery  status will
change to something similar to "Waiting at customs". Once you see that, you will
need to contact  FedEx and ask them about  this. An email that worked  for me in
the past is `turkey_customs@mail.fedex.com`.

You need to give them the following information.

- Tracking number
- The contents of the package and for what purpose they will be used
- Mention that this is a product you purchased (not a gift)
- Clarify that you wish to import this product as a person (not as a company)